Privacy Policy

Last updated: October 22, 2026

Z Blinds Company, Inc. (“Z Blinds,” “we,” “us,” or “our”) designs, sells, and installs window coverings in Fresno, Clovis, and the Central Valley. This Privacy Policy explains what personal information we collect, how we use and share it, how we handle text messages, and the choices you have. It applies to our website at zblinds.com, our showroom, in-home consultations, measurements and installations, and the calls, emails, and text messages we exchange with you.

By using our website or our services, you agree to the practices described here. If you do not agree, please do not use our website or provide us your information.

1. Information we collect

Information you give us

• Contact details: your name, home or project address, email address, and phone numbers, including a mobile number if you choose to give one.
• Project details: window measurements, room and product selections, photos of your windows or space, installation notes, and access instructions for your home or job site.
• Order and payment information: quotes, orders, invoices, and payment records. Card payments are handled by our payment processor; we do not store full card numbers.
• Communication preferences: for example, whether you prefer to be contacted by text message instead of a phone call.
• Communications: the content of calls, emails, text messages, and website form submissions you send us, and our replies.
• Builder and trade accounts: if you work with us as a builder, designer, or contractor, the business contact and project information you provide.

Information collected automatically

When you visit our website, we and our service providers automatically collect device and usage information, such as your IP address, browser type, device type, pages viewed, the page that referred you, and the date and time of your visit. We collect this using cookies, pixels, and similar technologies, described in Cookies and advertising.

Information from others

We may receive information about you from the builder, designer, property manager, or family member who referred or placed an order for your project, from our product manufacturers about the status of your order, and from advertising and analytics partners.

2. How we use it

• To provide consultations, quotes, measurements, orders, delivery, installation, and service.
• To schedule appointments and keep you updated on your order, including by phone, email, and text message.
• To place orders with manufacturers and coordinate with installers and builders on your project.
• To process payments, keep business records, and meet our tax, accounting, and legal obligations.
• To answer your questions, handle warranty and service requests, and improve our service.
• To understand how our website is used and to improve it.
• To send you marketing emails about our products and promotions, which you can stop at any time.
• To protect our customers, our staff, and our business, and to prevent fraud.

If we want to use your personal information for a purpose materially different from those listed here, we will tell you first.

3. Text messages (SMS)

What we send. If you give us your mobile number and tell us you prefer to be contacted by text, we send text messages about your order and project: scheduling your measurement or installation, appointment reminders, order and delivery updates, and follow-up after installation. These are informational messages about work you have asked us to do. We do not send marketing text messages unless you separately agree to receive them.

How you agree. You agree to receive these messages by giving us your mobile number and choosing text as your preferred contact method, for example on your order or when you speak with our team. Agreeing to receive text messages is not a condition of any purchase.

Frequency and cost. Message frequency varies with your project, and is usually a few messages per order. Message and data rates may apply, depending on your mobile plan.

How to stop. Reply STOP to any message to stop receiving texts from us. You will receive one message confirming that you have been unsubscribed, and we will not text you again unless you ask us to. You can also tell any member of our team that you no longer want texts. If you stop texts, we will contact you by phone or email about your order instead.

Help. Reply HELP to any message, or call our customer service team at (559) 343-2973.

Replies. If you reply to one of our text messages, we keep your reply with your project record so our team can respond to it.

Message delivery. We send and receive text messages through Twilio, a communications service provider that processes your phone number and message content only to deliver our messages and for no other purpose. Wireless carriers are not liable for delayed or undelivered messages.

4. How we share it

We do not sell your personal information for money. We share personal information only as follows:

• Manufacturers and suppliers, to place, track, and service your order.
• Installers and field technicians who work on our behalf, so they can measure, deliver, and install at your home or job site.
• The builder, designer, or property manager who placed or coordinates your order, about the status of that project.
• Service providers who help us run our business, such as payment processing, order and customer management software, cloud hosting, email, and text message delivery. They may use your information only to provide services to us.
• Analytics and advertising partners, through cookies and pixels on our website, as described in Cookies and advertising.
• Legal and safety reasons, when required by law, court order, or government request, or to protect the rights, property, or safety of Z Blinds, our customers, or others.
• Business transfers, if Z Blinds is involved in a merger, acquisition, or sale of all or part of its business, in which case personal information may be transferred to the new owner under this policy.

The sharing described above never includes text messaging opt-in data or consent, as stated in Text messages (SMS).

5. Cookies and advertising

Our website uses cookies, pixels, and similar technologies from us and from third parties. They help the site work, show us how visitors use it, and measure and personalize our advertising. Our website currently uses tools from:

• Google (Google Analytics, Google Tag Manager, and Google Ads), to measure site traffic and advertising.
• Meta (the Meta Pixel), to measure and show our ads on Facebook and Instagram.
• Microsoft (Microsoft Advertising), to measure and show our ads on Bing.

These companies may collect information about your visits to our site and other sites over time and use it under their own privacy policies. We do not control their practices.

6. Your choices

• Cookies: most browsers let you block or delete cookies. Some parts of our site may not work properly without them.
• Google: you can opt out of Google Analytics with Google’s browser add-on at tools.google.com/dlpage/gaoptout and manage ad personalization at adssettings.google.com.
• Meta: manage ad preferences in your Facebook or Instagram settings.
• Interest-based advertising: you can opt out of interest-based ads from many companies at optout.aboutads.info.
• Global Privacy Control: we treat a Global Privacy Control signal from your browser as a request to opt out of the sharing of your information for advertising.
• Marketing emails: use the unsubscribe link in any marketing email. We will still send messages about your orders.
• Text messages: reply STOP at any time, as described in Text messages (SMS).

7. How we protect it

We use reasonable administrative, technical, and physical safeguards to protect personal information, including limiting access to the staff and service providers who need it to do their jobs. No method of transmission over the internet or of electronic storage is completely secure, so we cannot guarantee absolute security.

8. How long we keep it

We keep personal information for as long as we need it to serve you, honor product warranties, maintain business, tax, and accounting records, resolve disputes, and meet our legal obligations. Records of your text message consent and opt-out requests are kept for as long as needed to honor and demonstrate your choice. When we no longer need information, we delete or de-identify it.

9. Children

Our website and services are intended for adults and are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has given us personal information, contact us and we will delete it.

10. California privacy rights

If you are a California resident, you may have the following rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, subject to its exceptions:

• Right to know what personal information we have collected about you, the sources, the purposes, and the categories of third parties we share it with.
• Right to access a copy of the specific personal information we hold about you.
• Right to delete personal information we collected from you.
• Right to correct inaccurate personal information.
• Right to opt out of sharing for cross-context behavioral advertising. We do not sell personal information for money, but the use of advertising cookies and pixels described above may be considered “sharing” under California law. You can opt out by using the tools in Your choices, by enabling Global Privacy Control, or by contacting us.
• Right to limit the use of sensitive personal information. We do not use sensitive personal information for purposes that would give rise to this right.
• Right to non-discrimination for exercising any of these rights.

Categories of personal information

In the past 12 months we have collected the following categories of personal information, from the sources and for the purposes described in sections 1 and 2:

Category	Examples	Disclosed for business purposes to
Identifiers	Name, address, email, phone number, IP address	Manufacturers, installers, service providers, advertising partners (IP and device identifiers only)
Customer records	Order, invoice, and payment records	Payment processor, service providers
Commercial information	Products quoted and purchased, project history	Manufacturers, installers, the builder or designer on your project
Internet activity	Pages viewed and interactions on our website	Analytics and advertising partners
Audio, visual, and similar information	Photos of your windows or space, recorded customer service calls where permitted	Service providers, installers
Approximate geolocation	City or region inferred from IP address	Analytics and advertising partners

How to make a request

Call us at (559) 497-9000 or write to us at the address in Contact us. We will verify your request by matching information you provide with information we hold, such as your name, phone number, and project address. You may use an authorized agent; we may ask for proof of the agent’s authority and verify your identity directly. We will respond within the time required by law.

Shine the Light

California residents may ask whether we have disclosed personal information to third parties for their own direct marketing purposes in the prior calendar year. We do not make such disclosures.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page, and for material changes we will provide additional notice where required. Your continued use of our website or services after an update means you accept the revised policy.

12. Contact us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us:

Z Blinds Company, Inc.
680 P Street
Fresno, CA 93721
Phone: (559) 497-9000
Customer service and text message help: (559) 343-2973